A division of Granite City Plumbing & Heating Ltd
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Returns Policy

Returns Policy

Thank you for choosing to shop with Granite City Assisted Comfort.

If you are not entirely satisfied with your purchase, we’re here to help.

For Consumers:

Returns: You have 7 days from receipt of your goods in which, if you are not entirely satisfied you may choose to return your items.

To be eligible for a returned, your item must be unused and in the same condition that you received it. Your item must be returned in its original packaging.

Your item needs to be returned with a copy of the receipt or proof of purchase.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your item. We will notify you of the status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us if you have any questions on how to return your items.